FAQ

Quick answers so you can tap Message or Call faster.

This page covers booking, pricing, equipment, timelines, and all the high-intent questions customers ask before committing.

Owner on every job Insured & uniformed Same-day response Dump trailers + equipment
Include photos for fastest quote Call/text reserved for urgent dispatch Serving Sarnia-Lambton daily
Booking playbook

How to lock your time

  • Message with photos + location pin
  • Receive price, ETA, and prep checklist
  • Approve and get slotted into the route
  • Call/Text when it's a rush or no-time-to-message scenario

We reply fastest on Facebook Messenger. Phones stay on for emergencies.

General questions

Everything people ask before tapping the CTA

If you don't spot what you need, Message or Call and you'll get the owner directly.

How fast can you come?

Same-day or next-day in Sarnia/Bright's Grove/Corunna most of the year. Message early for weekend slots or special routing requests.

What do you need for a quote?

Photos, rough volume, and location pin through Facebook Messenger. That lets us respond in minutes with price + ETA.

What if I'm outside Lambton County?

Still message us. We often travel to neighbouring counties or connect you with trusted partners.

What items do you remove?

Household junk, construction debris, hot tubs, sheds, appliances, scrap metal, yard waste, estate cleanouts, contractor junk, and more.

Do you recycle or donate?

Yes. Metal, appliances, and reusable items are recycled or donated when feasible. Landfill is the last option.

Pricing & logistics

Facts about payment, prep, and day-of details

How is pricing set?

Volume, weight, travel distance, and disposal fees. We provide an exact price before rolling out—no surprises.

What payment types do you take?

Cash, e-transfer, and card on request. Payment is due when the job is complete unless arranged otherwise.

Do I need to be home?

Not always. Message photos, location details, and how to access the junk. We'll send completion pics before you pay.

Can you dismantle items?

Yes. We demo sheds, hot tubs, swing sets, decks, etc. Mention it when you message so we load the right tools.

What about hazardous materials?

We don't haul chemicals, paints, or biohazards. We can guide you to the correct disposal site if needed.

How do I prep?

Clear a path, group items, and label what stays vs goes. We'll handle lifting, loading, and sweeping.

Still deciding?

Tap one of the two Gold Shine CTAs

Message is the fastest, Call/Text is there for urgent hauls.

Message on Facebook Call / Text